Shipping policy

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Shipping Policy

Domestic Shipping (South Africa)

We currently ship to all provinces within South Africa. Orders are processed within 1–2 business days of payment confirmation.

Delivery Timeframes

Standard delivery takes 3–5 business days from the date of dispatch. Please note that delivery times may vary during public holidays or peak periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your parcel every step of the way.

Delays

While we do our best to ensure timely delivery, MaisonNoir is not responsible for delays caused by courier services or circumstances beyond our control. If your order is significantly delayed, please contact us and we'll do our best to assist.

Contact Us

For any shipping-related queries, please reach out to us through our contact page.